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Urgent Care  Appointment Request
Case Managers / Carriers

Case Managers / Carriers

We make it easier for workers comp case managers and insurance carriers to service their clients. With physicians and staff trained in workers comp requirements, we have the processes in place to deliver quality care so employees return to work safely and as quickly as possible.

A dedicated team for workers compensation claims

We have a large team of physicians and staff who are specialty trained in workplace injuries. They’re familiar with the reporting and documentation requirements of employers, case managers and insurance carriers to make claims processing go smoothly. Nurse case managers are welcome to come with your employee to their appointments.

A single point of contact

We will assign one contact person to your company, your employee, their case manager, and your insurance carrier. They will be responsible for coordinating care, keeping you informed, and addressing any questions or concerns you may have.

We’ll keep all parties informed

We’ll send all necessary updates and paperwork, including work release and disability forms, to you, the nurse case manager and your insurance carrier within 24 hours of your employee’s visit. You’ll receive accurate information and be kept up to date on the status of your employee’s injury, as well as the estimated timing of their return to work.

Opportunities to reduce treatment costs

Our on-site orthopaedic urgent care center is available for employees who need to be seen the same day as their injury, and visits to urgent care typically cost less than ER visits. If surgery is required to treat your employee, procedures can often be performed at Muskegon Surgery Center on an outpatient basis. This may also reduce overall treatment costs.

Priority scheduling for workers comp patients

We offer priority scheduling for our workers comp patients for in-person office visits and virtual follow up appointments via telehealth.

Translation services

We offer full translation services for the hearing impaired, and for those who do not speak English or for whom English is a second language.

For more information, please contact our workers comp office at:
231-733-1326, ext. 2413

Workers Compensation Providers