Orthopaedic Associates of Muskegon, P.L.C.
1400 Mercy Dr. Suite 100
Muskegon, Michigan 49444
(1/4 miles west of US31 on Sherman Blvd. )
Monday-Friday: 8:00 am - 5:00 pm
Phone lines answered 8:00 am-5:00 pm
- After hours, a surgeon is on call 24 hours a day, including weekends and holidays.
If you have an emergency, you may call our answering service at 231-737-5636
- Please note that orthopaedic surgery demands that emergency office patients be treated without appointments. Your scheduled appointment is an approximate time only. We will make every effort to see you promptly.
- If your physician is called out of the office for an emergency, we will attempt to contact you and reschedule your appointment. If you are difficult to reach by phone, you may wish to call ahead to confirm your appointment.
- If you are unable to keep your scheduled appointment, please contact our office as soon as possible so that we may accommodate others. Thank you for your consideration.
Number to Call: 231-830-2717 or 231-830-2718
We will try to schedule surgery when it is convenient for you. However, please remember we have to coordinate your surgery time with the doctor's and the hospital's schedule.
Number to Call: 231-830-2702
You must have your refills phoned in by 11:00 am to have your prescription refilled in the same day. All calls received after 11:00 am will be phoned in the following day.
Number to Call: 231-830-2719 or 231-830-2720
Payment is expected at the time of each office visit. Cash, check, MasterCard, Visa or Discover are accepted.
Worker's Compensation: 231-830-2716
If you were injured at work you must bring in written authorization for treatment. This should include: date of injury; employer name; employer address; address of insurance carrier
If you do not have the above information you will be responsible for payment. If your compensation case is in litigation, you are expected to make monthly payments on your account. At the time of settlement on your case, we will give you an itemization showing your total charges, your actual payments, and any balance owing.
Number to Call: 231-830-2716
If you have a form pertaining to a disability, such as house, car or credit union payment, bring it to the insurance department and we will extend the courtesy of preparing your form for a $15.00 fee for the first form and a $10.00 fee for each additional form, payable at the time of completion.
Blue Cross Blue Shield
231-830-2719 or 231-830-2720
We participate with most Blue Cross Blue Shield insurance plans. Please check with your plan administrator to confirm that we are a participating provider.
You must be referred by your primary care doctor in order for your insurance to cover payment (i.e. Blue Care Network, Blue Choices Priority Health, Aetna). Co-payments are due when services are rendered.
231-830-2720 or 231-830-2719
At the present time, we participate with Medicare. This means we agree to accept as full payment whatever amount Medicare deems reasonable. You as the patient will be responsible for the 20% co-payment, as Medicare only pays 80% of the fees. If you have secondary insurance, the offices will extend the courtesy of billing your carrier.
231-830-2720 or 231-830-2719
We do participate with the state Medicaid program and some Medicaid HMO's. If you are a member of a Medicaid HMO program and payment for service is denied because of non-compliance, you will be responsible for the payment.